Warranty

At Tomo, we take great pride in the quality and durability of our office furniture. We stand behind our products and offer warranties to ensure your peace of mind. If you encounter any issues with your Tomo furniture, please review the information below to understand our warranty policy and how to submit a warranty claim.

Warranty Coverage

Tomo offers different warranty coverage for various product categories. Please refer to your product's documentation or our product pages for specific warranty details.

Submitting a Warranty Claim

To initiate a warranty claim, please follow these steps:

  1. Complete the Warranty Claim Form: Use the contact form below to provide us with the necessary information, including your name, contact details, order number, and a detailed description of the issue you are experiencing with your product.
  2. Attach Supporting Documents: To expedite the process, please attach clear photos of the issue, your product, and any relevant documentation (such as your purchase receipt).
  3. Submit the Form: After completing the form and attaching the necessary documents, click the "Submit" button. Your warranty claim will be processed promptly.

Warranty Claim Form

Please complete the following form to submit your warranty claim. Our customer support team will review your claim and contact you with further instructions.

 

Terms and Conditions

  • Warranty coverage is subject to the terms and conditions specified for each product category.
  • Tomo reserves the right to assess each warranty claim on a case-by-case basis.
  • Please retain your purchase receipt as proof of purchase for warranty claims.
  • If your warranty claim is approved, we will either repair or replace the defective part or product at our discretion.

Contact Us

If you have any questions or need assistance with your warranty claim, please don't hesitate to reach out to our customer support team. You can contact us by using the contact form provided on our "Contact Us" page or by calling our customer support hotline.

Thank you for choosing Tomo. We are committed to ensuring that your office furniture continues to provide you with exceptional performance and satisfaction.